🔒 Privacy Policy — Surfin’s Back Again
Surfin’s Back Again, located at Merelstraat 10A, 6942 CR Didam, The Netherlands, is responsible for processing your personal data as described in this privacy statement.
Contact details 🌐 Website: https://www.surfinsbackagain.shop 📍 Address: Merelstraat 10A, 6942 CR Didam 📞 Phone: 06‑13693596 ✉️ Email: eddy_luca@hotmail.com
E. Luca is the Data Protection Officer and can be reached at eddy_luca@hotmail.com.
1. 🧾 Personal Data We Process
We process your personal data because you use our services and/or because you provide this information to us.
This includes:
- First and last name
- Gender
- Address details
- Email address
- Phone number
- Order details
- IP address
- Account information (if you create an account)
2. 👶 Special and/or Sensitive Personal Data
Our website does not intend to collect data from visitors under 16 years old unless permission is given by a parent or guardian. If you believe we have collected such data without consent, please contact us at eddy_luca@hotmail.com. We will delete this information immediately.
3. 🎯 Why We Process Personal Data
We process your data for the following purposes:
- Processing your order
- Sending newsletters
- Contacting you when needed for our services
- Creating and managing your account
- Delivering products and services
- Complying with legal obligations (such as tax regulations)
4. 🗄️ Data Retention Periods
We do not store your personal data longer than necessary.
| Category | Retention Period | Reason |
|---|---|---|
| Order & invoice data | 7 years | Legal tax retention requirements |
| Account data | As long as your account is active | Needed for account access |
| Newsletter data | Until you unsubscribe | Needed for sending newsletters |
| Contact data | Max. 1 year after last contact | Customer service & follow‑up |
5. 🤝 Sharing Personal Data With Third Parties
We only share your data with third parties when necessary for our services or to comply with legal obligations.
This includes:
- Hosting provider (website & email storage)
- Payment providers (e.g., Mollie, PayPal)
- MailPoet (newsletter delivery)
- Shipping carriers (e.g., PostNL, DHL)
We have data processing agreements with these parties.
6. 🍪 Cookies and Similar Technologies
We use cookies for:
- Functional website operation (WordPress, WooCommerce)
- Remembering shopping cart contents
- Newsletter functionality (MailPoet uses a cookie to manage subscriptions)
You can delete cookies via your browser settings.
7. 🧑💻 Accessing, Editing, or Deleting Your Data
You have the right to:
- Access your data
- Correct your data
- Have your data deleted
- Object to processing
- Withdraw consent
- Transfer your data (data portability)
Submit your request via: eddy_luca@hotmail.com
To prevent misuse, we may ask for a copy of your ID. Please obscure your photo, MRZ strip, passport number, and BSN.
You will receive a response within four weeks.
You may also file a complaint with the Dutch Data Protection Authority.
8. 🔐 How We Protect Your Data
We take appropriate measures to prevent misuse, loss, unauthorized access, and unwanted disclosure.
We use:
- SSL security (https)
- Secure servers
- Regular updates of software and plugins
- Limited access to systems
If you believe your data is not properly secured, please contact us at eddy_luca@hotmail.com.